Back to home

Privacy Policy

Go Local — operated by UNTLD - DESIGN STUDIO, UNIPESSOAL LDA · NIF: 518984788 · Last updated: March 2026

1. Introduction

UNTLD - DESIGN STUDIO, UNIPESSOAL LDA (“Go Local”, “we”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use heygolocal.com (“Platform”), in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese data protection law.

2. Data Controller

UNTLD - DESIGN STUDIO, UNIPESSOAL LDA
NIF: 518984788
Lisbon, Portugal
Contact: hello@heygolocal.com

3. Data We Collect

We collect the following personal data:

  • Account information: name, email address, profile photo
  • Profile information: bio, location, skills, qualifications
  • Listing information: service descriptions, pricing, availability, images
  • Booking information: booking requests, dates, status
  • Messages: communications between users on the Platform
  • Usage data: pages visited, search queries, actions taken
  • Technical data: IP address, browser type, device information

4. How We Use Your Data

We use your data to:

  • Create and manage your account
  • Facilitate connections between Providers and Buyers
  • Display your listings and profile to other users
  • Send transactional emails (booking confirmations, account notifications)
  • Improve and maintain the Platform
  • Comply with legal obligations

5. Legal Basis for Processing

We process your data under the following legal bases:

  • Contract: To provide the services you have requested
  • Legitimate interests: To operate and improve the Platform
  • Legal obligation: To comply with applicable law
  • Consent: Where you have given explicit consent (e.g. marketing communications)

6. Data Sharing

We do not sell your personal data. We may share data with:

  • Supabase: Our database and authentication provider (data stored in EU)
  • Vercel: Our hosting provider
  • Law enforcement: Where required by law

7. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

8. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (“right to be forgotten”)
  • Restrict processing of your data
  • Data portability
  • Object to processing based on legitimate interests
  • Withdraw consent at any time

To exercise any of these rights, contact us at: hello@heygolocal.com

9. Cookies

The Platform uses essential cookies to maintain your session and authentication state. We do not use tracking or advertising cookies.

10. Security

We implement appropriate technical and organisational measures to protect your data, including encrypted data transmission (HTTPS) and secure authentication via Supabase.

11. International Transfers

Your data is stored and processed within the EU/EEA. We do not transfer data outside the EU/EEA.

12. Children

The Platform is not intended for users under 18. We do not knowingly collect data from minors.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or a notice on the Platform.

14. Complaints

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Portuguese data protection authority: CNPD (Comissão Nacional de Proteção de Dados) at www.cnpd.pt.

15. Contact

For any privacy-related questions: hello@heygolocal.com